- Position: Front of House Supervisor
- Reports to: Front of House and Sales Manager
- Responsible for: Allocated Front of House Assistants/Casual Bar Assistants/Volunteer Stewards
- Salary band: £26,300
- Hours: 37 hours per week, includes evenings and weekends
- Location: Corn Exchange Newbury, Market Place, Newbury. You may be required to work at our other venues of 101, The Base, the Old Library and other venues as appropriate, as part of your normal working week.
- Holiday: 20 days per annum, rising by one day per year to a maximum of 25 days, plus bank holidays. Plus birthday off and 1 wellbeing day per annum.
- Deadline: Friday 6 November, 9am
Job description
The Corn Exchange is a multi-venue arts organisation which presents a wide range of artistic work and creative activity throughout the year, both at its Newbury-based venues and in the wider community in West Berkshire.
The Corn Exchange operates with a team of Front of House Supervisors who, along with the Front of House and Sales Manager, ensure the smooth running of all the Trust’s front of house activities including the box office, the café and bars, the front of house delivery of live performances, films and events, and external hires and services.
Our Front of House Supervisors are multi-skilled, working across the job description as a supportive team. As a Front of House Supervisor, you will be leading a team of Front of House Assistants, casual assistants and volunteers. You will line manage, train and motivate them, creating a knowledgeable and enthusiastic team. You will work as a duty manager, ensuring the smooth and successful operation of our events as part of a shift rota, able to work confidently and with initiative.
The Corn Exchange sits at the heart of the local community and we want to give a warm welcome to all, ensuring a memorable experience from the moment they first book their ticket or come into the building. We are looking for passionate and creative team members who will work with our Front of House and Sales Manager to enhance the audience experience with a warm, efficient and friendly service, increase footfall and sales, support fundraising activity and ensure the team is the friendly face of our venues.
Main responsibilities:
- Support the Front of House & Sales Manager in working to business objectives, action plans and targets, taking a proactive lead on any delegated areas of responsibility
- Work closely with the team of supervisors, working collaboratively to ensure good communications and smooth working processes
- Act as Duty Manager, at our venues, as needed within the shift rota. Plan your shifts, organise your team and ensure the smooth running of all front of house activities, with a customer focused approach in all decision making
- Work closely with the Front of House team to achieve sales and fundraising targets
- Provide an excellent and welcoming atmosphere to artists, visiting companies and the general public
- Recruit, train, support, motivate and line manage a core team of assistants and/or volunteers
Please download the full job description below.
How to apply
Please apply by emailing recruitment@cornexchangenew.co.uk with the following:
CV
Covering letter
The Equal Opportunities monitoring form
Downloads
- Front of House Supervisor Oct 26
- PDF 1.321 MB
- Front of House Supervisor Oct 26
- WORD 909.922 KB
- Equal Opportunities Monitoring Form 2026
- WORD 35.796 KB
- Equal Opportunities Monitoring Form 2026
- PDF 316.025 KB
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